Banking evolved from branches to apps. The next evolution is AI that doesn't just respond to customers - it acts on their behalf.
Tyllen Bicakcic (Payman AI) and C.J. Conrad from Middlesex Federal Savings sat down for a 45-minute conversation on what Agentic Banking means for community and regional banks.
This isn't a product demo. It's a practical look at the shift that's already underway.
What You'll Learn
- The evolution from chatbots to AI that executes real banking actions - why "answering questions" is no longer enough
- How Middlesex Federal Savings is evaluating this shift - a real banker's perspective on agentic AI
- What trust, oversight, and safety look like in an agentic model - the controls that make autonomous execution possible
- Whether your bank is ready and what to look for - practical signals and next steps
About the Speakers
Tyllen Bicakcic - Payman AI
Host and moderator. Building the infrastructure for AI agents that can safely execute financial transactions. Payman AI enables banks to deploy agentic AI with compliance controls, audit trails, and enterprise-grade safety - not chatbots, but autonomous execution.
C.J. Conrad - Middlesex Federal Savings
SVP of Operations and Innovation at Middlesex Federal Savings. Community banker with deep experience navigating digital transformation, sharing MFS's perspective on what comes after chatbots and how a real bank is thinking about the shift to agentic operations.
